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The TV Shield Limited Product Warranty

 

 

This limited warranty is provided by The Protective Enclosures Company, LLC- for The TV Shield product(s) identified by the purchaser’s registrar on as indicated below, and there are no other warranties, expressed or implied, except as required by law, including warranties of merchantability and fitness for a specific purpose, that are provided for herein, however all such implied warranties, if any, are limited to the duration of this specific limited product warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

 

The Protective Enclosures Company, LLC, or any subsidiaries, shall not be liable, under any circumstances, for incidental, indirect, special, and consequential or multiple damages as a result of the sale or use of this TV Shield product. Some states/countries do not allow the exclusion or limitation on of incidental or consequently damages, so the above limited on or exclusion may not apply to you.

 

 

TV Shield Limited Product Warranty:

 

5 Year Limited Warranty on high molecular weight polyethylene plastic housing against cracking and breaking with normal consumer use.

2 Year Limited Warranty on LEXAN polycarbonate front cover/panel/window against cracking or breaking with normal consumer use. This warranty does not cover any scratches or damaged caused by abuse or normal use, it only covers against cracking or breaking of the polycarbonate front cover.

1 year Limited Warranty on product failure or quality of workmanship and on all other components against any manufactures defects.

This is a limited warranty, subject to the conditions, limitations and exclusions identified herein. The Protective Enclosures Company, LLC warrants to the original purchaser of the registered or identified product for a period of time listed above, from the date of purchase, that the product shall be free of defects in design, material and workmanship, and subject to the limitations set forth below; The Protective Enclosures Company, LLC will repair or replace, at its option, any defective unit. The Protective Enclosures Company, LLC hereby warrants to the original retail purchaser of this product that should this product or any part thereof, under normal use and conditions, prove to be defective in material or workmanship within one (1) year from date of original purchase, such defect(s) will be repaired or replaced with a reconditioned product (The Protective Enclosures Company, LLC’s option on) without charge for parts and repair labor. Purchaser must return the product to The Protective Enclosures Company, LLC, return receipt requested or by other means that confirms delivery and The Protective Enclosures Company, LLC shall make the said repairs or replacement within 60 days of receipt. In some instances the product may have been discontinued and cannot be replaced, or repaired. In that instance The Protective Enclosures Company, LLC shall in its discretion attempt to replace the product with a substantially similar product in a current model or design or pay the purchaser a sum for the then fair market value of the product, considering the amount of depreciation since sale, and the use of the product. This Limited Warranty is the original retail purchaser’s sole remedy for any and all such defect(s).

Conditions and Limitations:

 

Proof of purchase is required (i.e. the sales receipt of other proof of payment).
Damage caused by accidents, abuse, misuse or modification of the product will render this warranty null and void.

This warranty is applicable only to the original purchaser and is not assignable or transferable. To obtain repairs or replacement under the terms of this warranty, please contact The Protective Enclosures Company, LLC at 1-800-331-2628 or visit www.thetvshield.com. You will need to provide proof of purchase (dated receipt showing where purchased) and product part number in order to receive warranty service. The purchaser is required to send the product back to The Protective Enclosures Company or to a designated repair center and the purchaser is responsible for all charges for shipping and handling.

This Limited Warranty does NOT cover:

Products which have been subject to abuse, accident, alteration, modification, tampering, negligence, misuse, improper installation, lack of reasonable care, unauthorized repair or service, or if the model or serial number has been altered, tampered with, defaced or removed.

Use of unauthorized cleaning products or methods will damage the product and void the warranty.

  1. 1.Initial installation or the removal and re-installation of product.
  2. 2.Cosmetic damage, damage that occurs in shipment, an act of God, or natural disaster.
  3. 3.Missing accessories or components.
  4. 4.Products used for any and all industrial and/or commercial purposes.

THE EXTENT OF The Protective Enclosures Company, LLC’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT AS PROVIDED
ABOVE AND, IN NO EVENT SHALL The Protective Enclosures Company LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE ORIGINAL RETAIL PURCHASER FOR THE PRODUCT.

Any questions regarding this warranty should be addressed to:
The Protective Enclosures Company
Warranty Department
455 Douglas Avenue, Altamonte Springs, Florida 32714.

THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OR LIABILITIES. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. IN NO EVENT SHALL THE PROTECTIVE ENCLOSURES COMPNAY, LLC, OR ANY SUBSIDIARY, OWNER, OR PARTNER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER.

No person or representative is authorized to assume for The Protective Enclosures Company, LLC any liability other than expressed herein in connection with the sale of this product. Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from jurisdiction to jurisdiction.

 

REFUND/RETURN POLICY

We offer a 30 Day Unconditional Money Back Guarantee. Upon acceptance and processing of return/refund, all funds will be returned to the original method of payment. If you are not happy with The TV Shield™ TV Enclosure, you can return it for a full refund, less shipping charges and any applicable restocking fee’s. Unit must have protective covering(s) on front panel and be undamaged and in original condition. Due to the nature, size and logistics in inventory management and distribution, our restocking fee is currently 15% and applies to all non defective The TV Shield™ Weather Resistant LCD/PLASMA/LED TV Enclosures. All additional accessories and products also have a 15% restocking fee.  The TV Shield™ reserves the right to remedy any minor defects in defective units by replacing defective/inoperable parts rather than offering a refund or exchange. All refunds will be returned to the original method of payment and will be processed on our end within 24 hours (excluding weekends and holidays).

 

The TV Shield™ DOES NOT accept returns on units that have been drilled incorrectly, scratched, damaged, abused or that have had the protective coverings taken off the front panel, as they cannot be resold. If you have made a mistake when mounting The TV Shield™, although we will not accept a return within terms, we do have several remedies available to you to help you repair the “damaged” area and still be able to use your unit.

 

Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time. This Returns Policy was last updated on 05/02/2013

LIMITED WARRANTY

The Protective Enclosures Company, LLC – The TV Shield TM Limited Warranty – Valid in the United States and Canada

The Protective Enclosures Company LLC,
455 Douglas Avenue, Suite 1805
Altamonte Springs, Florida 32714

Specifications are subject to change without notice. All trademarks are the property of their respective owners. www.thetvshield.com

 


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